FAQ

What is included in my tree gift package?
Can I order extra tree planting certificates, cards and keepsake tree charms with my gift package?
How much does it cost for extras?
What is the difference between “Giver”, “Honoree” and “Recipient”?
When will my order be shipped?
Will I receive a confirmation when my order is shipped?
How is my order shipped?
Will I be charged extra for shipping?
Does my order come with a guarantee?
What type of payments do you accept?
Do you offer discounts for multiple orders?
Can you customize my order?
Where is my order?
How will my tree benefit our National Forests?
Who plants my tree?
Where will my tree be planted?
Will my tree have a plaque on it?
Can trees be planted for pets?
Why should I order from Memorial and Dedication Trees?

What is included in my tree gift package?

Our Memorial, Dedication and Pet tree planting packages include a tree planting in a U.S. National Forest, elegant tree planting certificate, framed personalized acknowledgement card, note card with your personal message, keepsake eternity tree charm and free shipping to U.S. addresses. Our pet tree plantings also include an additional charm , which is in the shape of a pawprint, and the Rainbow Bridge poem printed on beautiful rainbow paper. Your gift will be shipped directly to the recipient of your gift unless you request on the order form that you would like it shipped to you.

Our E-Tree gifts include a tree planting in a U.S National Forest and an e-mail greeting from our company that will explain your gift and include your personal message.

Can I order extra tree planting certificates, cards and keepsake tree charms with my gift package?

Our memorial, dedication and pet tree planting packages include a tree planting, elegant tree planting certificate, framed acknowledgment card, note card with your personal message and a keepsake eternity tree charm. If you would like to order any extras of these remembrance products you can do so when you place your order.

How much does it cost for extra remembrance products?

  • Extra Sets – $19.95 *Includes tree planting certificate, framed acknowledgement card, personalized note card with envelope and keepsake eternity tree charm.
  • Elegant 8 ½” x 11″ Tree Planting Certificate – $7.95
  • Framed 5″ x 7″ Acknowledgement Card – $7.95
  • Personalized 4″ x 6″ Note Card and Envelope – $4.95
  • Keepsake Eternity Tree Charm – $4.95

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What is the difference between “Giver”, “Recipient” and “Honoree”?

  • Giver – The person giving the gift.
  • Recipient – The person the gift is being purchased for.
  • Honoree – The person or pet the tree is being planted in honor or memory of.

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When will my order be shipped?

Our shipping goal is to process your order on the same day you place it. Orders place after business hours and on holidays will be processed the following business day. Custom orders may take longer to process.

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Will I receive a confirmation when my order is shipped?

You will receive two e-mail confirmations, one to confirm that your order has been placed and one to confirm that your order has been processed and shipped.

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How is my order shipped?

Orders are shipped via USPS Mail in sturdy 100% recycled rigid mailers. E-Tree gifts are sent electronically.

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Will I be charged extra for shipping?

Shipping is free to U.S. addresses! Shipping fees will be applied to orders shipped outside the U.S.

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Does my order come with a guarantee?

It is our guarantee that your gift will be created with the care and attention that we would put into gifts for our own loved ones. Our company is firmly focused on providing our customers with prompt, professional service. If you are dissatisfied for any reason you can simply return the complete gift package within 15 days of the order date and we will promptly refund your money.

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What type of payments do you accept?

We accept PayPal payments. Don’t have a PayPal account? Credit card payments can also be processed through PayPal WITHOUT a PayPal account. During the PayPal checkout process you are given the option of paying with your PayPal account or with a Visa, MasterCard, Discover or American Express credit card. PayPal is highly secured and automatically encrypts your confidential information in transit. We use PayPal because it is quick and secure, and allows you to make a payment without sharing any of your financial information with our company.

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Do you offer discounts for multiple orders?

We offer discounts for orders of 25 or more tree planting gift packages. Please contact us for discount rates.

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Can you customize my order?

Absolutely! We can customize orders for your special occasion or event. We can put together a custom tree planting package that fits your budget.

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Where is my order?

If you do not receive a shipping confirmation from us within 3 business days of the purchase date, please contact us so we can track your order.

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How will my tree benefit our National Forests?

Trees are one of Earth’s greatest natural resources. We literally can’t live without them because they take carbon dioxide from the air and replace it with oxygen. Trees also moderate climate, improve air quality, conserve water and harbor wildlife. When you purchase one of our tree planting gifts you’re contributing to the preservation and restoration of our national forests and grasslands, which will help to preserve these precious resources now and for future generations.

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Who plants my tree?

Through our business model we facilitate tree plantings with national forest foundations, non-profit reforestation organizations, and government agencies. These organizations (forest experts) have planted literally millions of trees for the greater good of the planet, and have been conserving and enhancing America’s National Forests for decades.

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Where will my tree be planted?

All trees are planted on public land in U.S. National Forests. We leave it up to the forest experts to plant your tree where they deem most beneficial and where the need for replanting is most critical. You can take comfort in knowing that your tree is not being planted where it is most convenient, but rather where the reforestation is in greatest need. Millions of acres of our national forests are in need of restoration due to wildfires, erosion, disease outbreaks, storm damage, drought and global climate change. *Trees are currently being planted in Superior National Forest and Blackwater River State Forest.

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Will my tree have a plaque on it?

To protect the trees and habitat, and to preserve the natural beauty of the forest, plaques are not allowed to be place on the trees. Additionally, the trees that are planted are seedlings and are too small and fragile to hold a plaque. While the tree bears no visible identification, you can take great pride in knowing that you are helping to contribute to a major environmental initiative that will benefit the health and quality of the environment.

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Can trees be planted for pets?

Absolutely! Gifting a tree to wildlife is a beautiful and fitting way to honor a beloved pet.

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Why should I order from Memorial and Dedication Trees?

  • We create your gift with the care and attention that we would for our own loved ones.
  • Our tree planting gift packages include elegant, personalized certificates and cards.
  • Our note cards include YOUR personal message, not a standard message.
  • We include a keepsake eternity tree charm with your order.
  • We process your order promptly and professionally.
  • We offer free shipping to U.S. addresses.
  • We offer discounts for orders of 25 or more tree planting packages.
  • We can customize your gift for any occasion or event.
  • We have competitive pricing and, to our knowledge, no other company offering the same type of service includes as many items as we do in our tree planting gift packages.
  • We offer a 15 day money back guarantee if you are not completely satisfied.
  • A portion of our proceeds are donated to charitable non-profit organizations who strive to make the world a better place and to make a difference in the lives of those less fortunate.

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